Cherwell Adds Project Assistants to Expansive Partnership Team

Cherwell has announced a new partnership with Project Assistants. This partnership expands the breadth of Cherwell, addressing customer’s needs from their service desk all the way up to the senior project leadership.

Project Assistants CEO, Gus Cicala, explained the importance of the alliance: “We look forward to opening a new perspective on how harmonizing ITSM and PPM can improve the capabilities of the entire IT business.”

“This is a strategic direction toward providing a comprehensive solution for managing demand, both with keeping the lights on and with delivering new project initiatives,” says Matt Peoples, Vice President at Cherwell. “We see Project Assistants as an important niche player that ensures our customers get the greatest value and benefits of the investment in our solutions.”

The partnership comes at an important time when project organizations have been overwhelmed by service tickets as teams adjust to remote work.

About Project Assistants: Project Assistants’ vision is to make project failure obsolete to allow organizations to deliver their future state into the present. They do this with management consulting, staff augmentation, and implementation of strategic technology solutions. President and CEO, Gus Cicala, is a thought leader, author, and keynote speaker who has contributed to many books and articles on the subject of project and portfolio management, including his own critically-acclaimed training guide.

About Cherwell: Cherwell empowers organizations to improve service experiences and automate workflows using data that stretches across contexts and business units. The result is meaningful and measurable digital service transformation, delivered faster. Cherwell achieves this with a comprehensive and flexible suite of software solutions, along with professional services, training, and support.

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