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Authorized Information Technology Schedule Pricelist General Purpose
Commercial Information Technology Equipment, Software And Services

Special Item No. 132-51 Information Technology Professional Services

FDPS Code D302 IT Systems Development Services
FDPS Code D306 IT Systems Analysis Services
FDPS Code D307 Automated Information Systems Design and Integration Services
FDPS Code D308 Programming Services
FDPS Code D310 IT Back Up and Security Services
FDPS Code D311 IT Data Conversion Services
FDPS Code D316 IT Network Management Services
FDPS Code D317 Creation/Retrieval of IT Related Automated News Services, Data Services, or Other Information Services
FDPS Code D399 Other Information Technology Services, Not Elsewhere Classified
Note1: All non-professional labor categories must be incidental to and used solely to support hardware, software and/or professional services, and cannot be purchased separately.
Note2: Offerors and Agencies are advised that the Group 70 – Information Technology Schedule is not to be used as a means to procure services which properly fall under the Brooks Act. These services include, but are not limited to, architectural, engineering, mapping, cartographic production, remote sensing, geographic information systems, and related services. FAR 36.6 distinguishes between mapping services of an A/E nature and mapping services which are not connected nor incidental to the traditionally accepted A/E Services.
Note3: This solicitation is not intended to solicit for the reselling of IT Professional Services, except for the provision of implementation, maintenance, integration, or training services in direct support of a product. Under such circumstances the services must be performance by the publisher or manufacturer or one of their authorized agents.

Project Assistants, Inc.
Brandywine West – Executive Center
1521 Concord Pike, Suite 301
Wilmington, DE 19803

Telephone: (302) 477-9711
Fax: (302) 358-2992

Website: www.projectassistants.com
Email address: GusCicala@projectassistants.com

Contract Number: GS-35F-0549S
Period Covered by Contract: 26 July 2011 thru 25 July 2016.

General Services Administration Federal Acquisition Service

Pricelist current through Modification #27, dated March 21, 2011.

Products and ordering information in this Authorized Information Technology Schedule Pricelist are also available on the GSA Advantage! System

LABOR CATEGORY DESCRIPTIONS

1.0 SENIOR IT STRATEGIST – LEVEL I

Minimum General Experience:
The Senior IT Strategist – Level I must have at least fifteen (15) years of experience, of which at least twelve (12) years must be specialized, involving strategic planning and execution in the use of technology in transforming a business. The Senior IT Strategist – Level I must be a practical leader capable of creating and implementing technology solutions that achieve a client’s strategic objectives. The Senior IT Strategist – Level I will be able to understand and communicate to clients the business value and ROI of installed or proposed products and solutions. General experience includes increasing responsibilities in information systems (technologies) management and/or design.

Functional Responsibilities:
The Senior IT Strategist – Level I will be responsible for providing leadership, planning, and execution/management oversight to a technical team in delivery of information systems (IS) and information technology (IT) solutions that address a client’s strategic goals and objectives. The Senior IT Strategist – Level I will be responsible for understanding complex analysis, algorithms and requirements and to identify and recommend emergent relevant technologies that may result in improvements to the client’s current processes, applications and/or technologies. Proactively identify problems and initiate appropriate corrective action ensuring that the client’s strategic goals and objectives are met. Works in conjunction with the business as a catalyst for change and innovation. Partners with business segment leadership to analyze, consult, drive, develop and oversee the delivery of significant business applications, technology partnerships, and large-scale projects which support key business objectives and strategies. Partners with client’s business segment to rationalize business plans and strategies and ensure effective alignment of technology initiatives in support of those strategies. Key contributor in the business planning process and strategist in the formation of a technology vision which will develop and maintain a systems integration and development roadmap to support the business segment and associated functional areas in achieving their short and long term business and technology objectives. Provides business units and IT management with an integrated business and technology perspective by assessing and consulting on risks, impacts and priorities. Establishes alliances with appropriate technology partners (internal and external) in developing, deploying, and supporting technical solutions that provide the most rapid and cost effective capability to the business. Provides operational management and oversight, both direct and through SLAs, for critical business applications that support the client’s lines of business. Provides leadership and direction to direct reports, other matrixed support organizations, and external technology partners that have technical support/project accountability to the client’s business segments.

2.0 SENIOR IT STRATEGIST – LEVEL II

Minimum General Experience:
The Senior IT Strategist – Level II must have at least ten (10) years of experience involving the support of strategic planning and execution of business initiatives in the use of technology. The Senior IT Strategist – Level II must capable of translating complex system designs into useful information systems (IS) and/or information technology (IT) solutions for clients. The Senior IT Strategist – Level II will possess specialized knowledge of the principles, methods and processes of the system development life cycle.

Functional Responsibilities:
The Senior IT Strategist – Level II will perform analytical and technical tasks in support of client sponsored projects. The Senior IT Strategist – Level II will work under limited supervision. Provides analytical and technical support to projects involving training, operational documentation, systems design or other efforts requiring business systems analysis. Works collaboratively with analytic subject matter experts and members of the systems development team, as required. Researches, identifies, and implements steps required for task execution and completion; recommending changes and identifying areas for further investigation. Develops and tests new systems or update existing system documentation to meet client needs. Writes and updates project documentation including system requirements specifications (IT functional specifications), test specifications/plans, system procedures, presentations, and training materials. Maintains current knowledge of relevant technologies and subject areas; and participates in special projects as required.

3.0 SENIOR IT PROGRAM MANAGER

Minimum General Experience:
The Senior IT Program Manager must have at least fifteen (15) years of experience, of which at least twelve (12) years must be specialized, involving program management and support, cost and systems analysis, and related administrative work. Specialized experience includes program development from inception through deployment; expertise in the management and control of funds and resources using complex reporting mechanisms; demonstrated capability in managing multi-project programs and/or contracts including subcontractor and vendor management capabilities; and experience leading and supervising large, cross-functional teams. General experience includes increasing responsibilities in information systems (technologies) management and/or design.

Functional Responsibilities:
The Senior IT Program Manager coordinates and monitors the scheduling, pricing, and technical performance of company programs. Responsibilities also include aiding in the negotiation of contracts and contractual changes and coordinating preparations of proposals, plans, specifications, and financial conditions of contracts. Manages programs i.e. drives strategy implementation; provides client and consultant interface; selects, coordinates with, trains other adjunct or staff resources; serves as the director or leader, coach and mentor to all team members on contracting engagements; conducts program-level negotiations; performs planning/budgeting; determines and drives program integration and linkages; conducts program tracking/evaluation; devises program strategy or strategy adjustments to address change; reviews project evaluation and strategies modifications; manages consultants Ensures adherence to master plans and schedules, develops solutions to program problems, and directs work of incumbents assigned to program from various departments. Ensures programs are completed on time and within budget. Acts as advisor to program team regarding projects, tasks, and operations. Provides subject matter expertise on the topic of project management, portfolio management, and knowledge management. Provides meeting or workshop facilitation as required. Participates in, develops and conducts training programs. Leads and directs the work of others. Scopes and designs new programs/projects. Develops program/project assessment processes.

4.0 SENIOR IT PROJECT MANAGER

Minimum General Experience:
The Senior IT Project Manager must have at least twelve (12) years of experience, of which at least ten (10) years must be specialized, involving project management and support, cost and systems analysis, and related administrative work. Specialized experience includes project development from inception through deployment; expertise in the management and control of funds and resources using complex reporting mechanisms; demonstrated capability in managing multi-task contracts and/or subcontracts of various types and complexity; and experience leading and supervising teams. General experience includes increasing responsibilities in information systems (technologies) management and/or design.

Functional Responsibilities:
The Senior IT Project Manager is responsible for the coordination and completion of projects. Oversees all aspects of a project’s lifecycle, including: design, development, implementation and support. Manages projects i.e. drives strategy implementation; provides client and consultant interface; selects, coordinates with, trains other adjunct or staff resources; serves as the director or leader, coach and mentor to all team members on contracting engagements; conducts project-level negotiations; performs planning/budgeting; determines and drives project integration and linkages; conducts project tracking/evaluation; devises project strategy or strategy adjustments to address change; reviews project evaluation and strategies modifications; manages consultants Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Performs project management maturity assessments and strategic planning. Performs workforce planning and project staffing functions. Develops communication plans. Manages to deliverables. Documents processes. Prepares reports for upper management regarding status of project. Provides meeting/workshop facilitation as required. Leads and directs the work of others. Participates in, develops and conducts training programs.

5.0 SENIOR IT TRAINER

Minimum General Experience:
The Senior IT Trainer must have fifteen (15) or more years of experience in leading the development, delivery and maintenance of information systems (IS) or information technology (IT) education and learning solutions. The Senior IT Trainer ensures all contents areas are technically accurate and will achieve pre-defined training goals and objectives. The Senior IT Trainer reviews all assigned training materials and designs program improvements on a continuous basis, as well as, modifies and revises training programs and materials in accordance with product version control process. Additionally, the Senior IT Trainer delivers integrated, high quality solutions, product and soft skills training using classroom and/or electronic environments, as required.

Functional Responsibilities:
The Senior IT Trainer develops targeted and customized training and learning solutions to meet specific client needs, as required. Maintains exceptional domain knowledge, product expertise, and knowledge of industry practices. Provides train-the-trainer programs and ongoing mentoring sessions to clients. Develops and update appropriate training curriculum in support of training classes. Curriculum materials may include student manuals, presentations, instructor guides, exercises, online tutorials and interactive presentations. Collaborates with a wide variety of functional team members in the development of the client training curriculum.

6.0 SENIOR IT SOLUTION ARCHITECT

Minimum General Experience:
The Senior IT Solution Architect must have twelve (12) or more years of experience in translating customer’s business issues and problems into technology solutions. The Senior IT Solution Architect must have specialized experience in the analysis, design, development in information systems (IS) or information technology (IT) applied to information architectures. The Senior IT Solution Architect must be able to supervise technical team members who are responsible for delivering the architected solution. The Senior IT Solution Architect is a senior-level professional and seasoned individual contributor and/or working task leader who applies a comprehensive, in-depth working knowledge of one or more, specified disciplines to the most complex range of assignments.

Functional Responsibilities:
The Senior IT Solution Architect is responsible for designing architecture for an organization on an enterprise level. Assures all technical decisions result in coherent system designs that use the most effective methods, tools and techniques. Defines and communicates enterprise architecture strategies, principals, standards, policies and procedures. Defines system and application architecture and provides vision, problem anticipation, and problem solving ability to organization. Conducts assessments of the project’s business architecture, process and performances and ensures consistency and integration with customer’s architectures and business strategies. Evaluates feasibility of architecture and technologies related to future business requirements. Identifies risks associated with the architecture and technologies and recommends appropriate risk mitigation strategies. Recommends alternative solutions, methodologies and strategies as well as recommends changes to improve operational performance; and assist in the prioritization and assignment of architectural improvements. Assists project teams with cross-functional architecture/solution implementations. Provides technical leadership/mentoring throughout the project lifecycle. Understands industry trends, emerging technologies and standards. Provides meeting or workshop facilitation. Provides consultation on complex projects and is considered to be the top level contributor/specialist.

7.0 SENIOR IT SYSTEMS ENGINEER

Minimum General Experience:
The Senior IT Systems Engineer must have twelve (12) years or more experience of which at least ten (10) years must be specialized, involving analyzing user and system needs and target capabilities in the development of functional requirements for information systems (IS) and/or information technology (IT) systems. The Senior IT Systems Engineer will perform system and functional analysis of client’s end-user and system needs in the development of application and system specifications.

Functional Responsibilities:
The Senior IT Systems Engineer provides systems engineering support on large-scale systems, major system elements, and/or interfacing systems. Develops strategic/implementation plans for large-scale information systems. Applies reverse engineering and re-engineering disciplines to plan strategic system migration. Develops system architecture/design including software, hardware, communications and interface requirements. Leads systems definition, trade-off and design activities. Reviews, evaluates, and analyzes design interfaces. Prepares, reviews, and evaluates interface documentation, specifications, test plans and procedures. Conducts analysis to define, analyze and allocate requirements. Facilitates interactive process mapping with clients, to identify/manage risks, and prepare/deliver written presentations to support customer requirements. Supports system test programs and analyzes system testing. Conducts analysis of system requirements and components and performs system audits to ensure intended system functionality, operations and performance requirements are achieved. Implements/enforces industry standards/best practices for systems engineering, integration, and software development. May provide daily supervision and direction to staff.

8.0 SENIOR IT SOLUTION DEVELOPER

Minimum General Experience:
The Senior IT Solution Developer must have at least twelve (12) years of programming (software application development) experience, including at least seven (7) years as a programming supervisor, manager, or project lead. The Senior IT Solution Developer will have specialized experience with current information systems (IS) and information technology (IT) platforms, languages and databases.

Functional Responsibilities:
The Senior IT Solution Developer works customer needs by developing and/or customizing technical solutions. Utilizing business insight as well as technical and data processing and modeling knowledge, the Senior IT Solution Developer interprets customer requirements and translates those requirements into specific technical solutions. Develops application and/or interface specifications, develops enterprise applications and interfaces, and assists customers in optimizing and automating business processes. Participates in the overall technical design and specification of enterprise applications including custom technical application code and interfaces from source systems. This includes participation in the planning, evaluation and support of technical components and related infrastructure components. Designs, builds, tests, installs and supports software application development efforts.

9.0 SENIOR IT QUALITY ANALYST

Minimum General Experience:
The Senior IT Quality Analyst must have twelve (12) or more years of experience in developing quality assurance testing standards ensuring a rigorous methodology for the evaluation, validation and remediation of software programming deliverables. The Senior IT Quality Analyst must be specialized experience in the design of software test strategies and plans for complex embedded and client/server applications; the execution and support of both white and black box testing methods for embedded systems and applications software, including test plans, protocols and test reports.

Functional Responsibilities:
The Senior IT Quality Analyst defines and implements business quality assurance practices and procedures. Performs quality assurance testing, evaluation and validation functions and identifies issues in business operations, software or services. Evaluates and tests new or modified software programs and software development procedures used to verify that programs function according to user requirements and conform to establishment guidelines Analyzes discrepancies in service or performance and makes recommendations for product or service updates. Writes, revises, and verifies quality standards and test procedures for program design and product evaluation to attain quality of software economically and efficiently. Reviews new or modified program, including documentation, diagram, and flow chart, to determine if program will perform according to user request and conform to guidelines. Recommends program improvements or corrections. Provides consultation on complex projects and is considered to be the top level contributor/specialist. Conducts compatibility tests with vendor-provided programs. Monitors program performance after implementation to prevent reoccurrence of program operating problems and ensure efficiency of operation. Writes documentation to describe program evaluation, testing, and correction. May evaluate proposed software or software enhancement for feasibility. May develop utility program to test, track, and verify defects in software program. May write programs to create new procedures or modify existing procedures. May train software program users.

10.0 SENIOR IT SYSTEMS ANALYST

Minimum General Experience:
The Senior IT Systems Analyst must have at least twelve (12) years of experience in developing technical and/or non-technical solutions to customer business needs. Specialized experience in gathering requirements, compiling and reviewing information and data, examining and evaluating existing systems and procedures, identifying alternate courses of action, developing tools and/or improvements using existing software packages and coordinating the development and implementation of new functionality and new applications.

Functional Responsibilities:
The Senior IT System Analyst reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Works with the business areas and clients to understand their business needs, analyzing the requirements and processes and making recommendations on the optimal systems implementation of those processes. Works with the technical teams (internal and external) to design and/or enhance applications to meet those needs. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. Provides consultation on complex projects and is considered to be the top level contributor/specialist. Ensures applications security is adequate and maintained. Provides system documentation and training. Reviews, analyzes, and evaluates business systems and user needs. Writes detailed description of user needs, program functions, and steps required to develop or modify applications. Works with end users and clients to evaluate and solve technical problems. Consults with users to identify current operating procedures and to clarify program objectives. Works independently or lead small technical teams. Works closely with Business and Client Development to resolve technical issues. Works independently with customers, business and customer development team members to manage and implement programs, propose technically feasible solutions and set accurate expectations on effort and timelines.

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